Birlasoft to accelerate Invacare’s Digital Business Transformation

Birlasoft announced a deal with the medical device manufacturer Invacare for its digital transformation initiative.

Birlasoft offers data analytics, ERP, Customer Relationship Management and digital transformation services.

As a part of $240 Million deal, Birlasoft will provide the IT-As-A-Service (ITaaS) to the Ohio based Invacare in this multi-year deal.

The multi-year agreement will see the IT service company to build a new analytics platform, and to move, Invacare data center operations to the cloud said the announcement.

Executive Opinion

Matthew Monaghan, Chairman, President CEO of Invacare Corporation, said, “A business transformation of this magnitude requires significant capital investment. We want to improve customer experience and IT Operating Costs through automation and digitalization. By having Birlasoft deliver IT-as-a-Service through an Achievement-Based agreement, we have a partner in this transformation that is invested in our success”.

Dharmender (DK) Kapoor, CEO and MD of Birlasoft Limited, said, “At Birlasoft, we are completely committed to Invacare’s successful business transformation. We bring our focus on Enterprise Digital, and our strengths in transforming ERP and operations in both business and IT. We are delighted to work together with Invacare to achieve our goals."

More on Biralsoft's deal with Invacare

Birlasoft will modernize the Invacare system, to make provisions for a service desk and offer applications, network, server, and telephony support.

The company will also implement its lifecycle management system at Invacare. Further, Invacare will also leverage the new eCommerce portal to market its products, supplies, and spares.

It will also aid Invacare to implement enterprise resource planning (ERP) software such as the German Software Giant SAP S/4 HANA Platform, notes the announcement.