Tech Mahindra launches YANTR.AI to Simplify Field Services

Tech Mahindra has recently launched YANTRA.ai, a cognitive artificial intelligence (AI) solution to automate and simplify field services.

Birendra Sen, Business Head – Business Process Services, Tech Mahindra, said, "Technology is not just the backbone of the global economy, but is also a strategic tool which can turn insights into solutions, uncover trends and predictions, and transform businesses in a sustainable manner. Today, there is an increasing need for technologies and platforms that turn insights into ready products that can be utilized by enterprises. To meet this burgeoning need and further our goal of providing best-in-class digital solutions to enhance business agility, simplify operations, and future-proof enterprises, we have launched YANTR.AI. It will enable enterprises to improve visibility & velocity and reduce vulnerabilities & variability while providing insights for better forecasting, planning, and execution of field services operations."

The company said that the cloud-based solution would enable its customers to address field service needs which include improved service level agreement, enhanced technician productivity, and reduced unmet demands such as utilities, telecom, retail, oil and gas, and others.

Tech Mahindra said that as a part of its NXT.NOW framework, which aims to enhance human-centric experience and innovations, focuses on investing in emerging technologies and solutions that enable digital transformation and meet the evolving needs of the customer.