Artificial Intelligence Startup secured an Undisclosed amount in Seed funding

Rezo, a conversational AI startup, has now secured an undisclosed amount in a seed funding round, reports different media outlets. was founded by Rashi Gupta and Manish Gupta in 2017.  It automates customer conversations across the various touchpoints – email, chats, voice, social media, and Whatsapp. It analyzes calls and interactions, coaches and trains agents, and enhances customer experience within built-in RPA.

Executive Opinion

In Entrepreneur India, Tushar Agrawal, partner, Dexter Angels, said, "Conversational AI tech enables algorithms to mimic human conversations. The initial wave of conversational AI had rule-based bots, and used NLP to understand consumer intent from past conversations. We believe that the next wave is increasingly going to be voice-enabled. is working at the forefront of this technology and enabling enterprises through customer service automation. The company has built solutions across channels – chat, email, social, and voice. has built a truly vernacular solution supporting 11 languages in voice and several languages in text. Thus, enterprises can now stay closer to their customers, provide their customers great service experience and also improve the productivity of their customer service teams. Rashi and Manish have built an experienced team working on a vision to disrupt the customer service automation industry. We are excited about the potential of their solutions and very happy to partner with them early in their journey".

Dr. Rashi Gupta, chief data scientist and co-founder,, said, "We deeply value the support and trust of our investors, customers, and partners. We are confident that our capabilities of disrupting the contact centres ecosystem for enterprises across verticals, along with their continued support will be instrumental in shaping up the entire industry and encourage further innovation. We are certain to expand the business and empower many more enterprises with never before offered AI-powered solutions for transforming customer and employee experiences. The investment will also be used to rapidly expand into new markets and grow our teams in the US and the Middle East".'s Latest Funding

The round was backed by the Dexter Angel Network, Modulor Capital, Veda, and prominent angel investors.

The AI startup core works on algorithms built with natural language processing and machine learning.'s client base includes Delhivery, Dr. Lal Path Labs, USHA, ShipRocket, Reliance Nippon Life Insurance, TATA AIG, and Care Health Insurance.

The artificial intelligence startup, as of now, intends to use the new funds for product development and entering new markets.
PC: Pixabay

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Udit Agarwal Opinions expressed by techsutram contributors are their own. More details

Udit Agarwal is a Digital Marketer and a Content Marketing Specialist, He enjoys technical as well as non-technical writing. His passion and urge for gaining new insights on gadgets, smartphones and technology has led him to Techsutram. He quenches his thirst for technology through his action oriented writing skills and a profound ability to stay up to date with latest industry trends.

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