UPC Insurance drives Digital transformation with Duck Creek and Mindtree

UPC Insurance

Mindtree has now partnered with the insurance software maker Duck Creek technologies to improve the customer experience for UPC Insurance.

UPC Insurance is founded in 1999. It is an underwriter of catastrophe exposed property insurance in the coastal regions of the United States for commercial and personal properties.

UPC Insurance offers customers the faster intake of first notice of loss. Insurance company boosts its enhanced payment capabilities and touchless claim handling. UPC Insurance's digital capabilities include digital payments and improved customer service on its self-service channels. 

UPC Insurance has completely modernized its IT systems. It helps the insurance company to improve operational efficiencies and process claims in a matter of minutes instead of hours, notes the announcement.

Executive Opinion

Chris Griffith, President of Skyway Technologies and CIO of UPC Insurance, said, "Our partnership with Mindtree and Duck Creek has led to the launch of our latest company, Skyway Technologies. Skyway.com will offer Direct-to-Consumer personal lines homeowners' products, allowing for a true multi-channel experience for UPC customers. By accelerating our digital transformation efforts, with help from experienced partners like Mindtree and Duck Creek, we are able to adapt more quickly and bring innovation to our customers along the coast."

Venu Lambu, Executive Director and President, Global Markets, Mindtree, said, "We applaud UPC Insurance for taking bold new initiatives to become the premier carrier of catastrophe insurance in the U.S. and modernizing its core systems to achieve its digital transformation objectives. Together with Duck Creek, we are able to ensure on-time, on-budget delivery of solutions – allowing UPC Insurance to deploy new products at the speed of business and to provide its customers with an improved digital experience."

Mindtree and Duck Creek partnership for UPC Insurance

Duck Creek offers its OnDemand SaaS solution for the property and casualty (P&C) insurance industry. 

Mindtree and Duck Creek will implement Software as a Service (SaaS) powered core systems for UPC Insurance. The platform will leverage Duck Creek's OnDemand SaaS solution and will integrate functions of billing, data insights, policy, claims, and other insurance technology applications for UPC Insurance, notes the announcement.

Mindtree added that the product launches and updates at the UPC Insurance can now happen in weeks versus months. UPC Insurance can now also leverage analytics across the organizations to adopt an insights-driven approach in optimizing the customer experience, notes the announcement.
PC: Pixabay

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Udit Agarwal is a Digital Marketer and a Content Marketing Specialist, He enjoys technical as well as non-technical writing. His passion and urge for gaining new insights on gadgets, smartphones and technology has led him to Techsutram. He quenches his thirst for technology through his action oriented writing skills and a profound ability to stay up to date with latest industry trends.

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