Safexpress partners with IBM to deploy Cloud-native Logistics Platform

Safexpress has now collaborated with IBM to deploy an end-to-end cloud-native logistics platform to transform both its customer experience and business operations. The IBM Global Business Services has developed this logistics platform PROPEL-i for Safexpress.

Safexpress was incepted in 1997. It offers a range of supply chain services which includes third-party logistics, express distribution and consulting to its customers.

Mr. Kapil Mahajan, Group CIO, Safexpress said, "Being a technology-driven organization, our next wave of business strategy was focused on building a cognitive enterprise that can keep up with the speed of transformation around us. 'PROPEL-i', which is our new transportation management system (TMS) platform, has been built with Design Thinking at its core and centered around 4 key pillars: People, Process, Data and Technology. Its microservices-based cloud native architecture will further strengthen our position as a market leader both from logistics and technology standpoint and help us respond exceptionally faster to the market dynamics while minimizing time, cost and effort on new product development lifecycle."

Kamal Singhani, Country Managing Partner – IBM Services, India/South Asia said, "PROPEL-i’ is a major milestone for Safexpress as well as India’s logistics sector and is a testament to the continued success of the company’s longstanding association with IBM. By leveraging our deep industry expertise and access to technological innovations including cloud & AI, Safexpress will be able to leverage the new digital platform to manage their growing business, enrich customer experiences as well as boost revenues by acquiring new accounts & by optimizing costs."

The internal logistics operations platform is expected to help Safexpress to remodel its core business processes. It will also help the company to further expedite the adoption of next-gen technologies and digital solutions.

The cloud-based platform, PROPEL-I, enables Safexpress to obtain dynamic pricing modeling capabilities, attain agility in demand management along with enhanced visibility and transparency for its customers.

The platform leverages the container management capabilities of Kubernetes to offer availability, scalability, and security with a self-healing runtime environment.

The platform API integrates with the Safexpress' customer system and streamlines workflows, builds efficiencies in internal processes, and offers better integration capabilities. The project consists of multiple components such as associate contracts, customer contracts, associate management, and booking, notes the announcement.