Infosys executed SAP HANA for Irish smart building provider, Johnson Control


Infosys has now successfully implemented SAP S/4 HANA for the smart buildings solutions provider, Johnson Control.

The SAP S/4 HANA will enable Johnson Control to simplify warranty processes, better visibility into assets, and hence faster response rates to clients, notes the announcement.

Executive Opinion

Krzysztof Soltan, Vice President Information Technology - Building Solutions North America & Global Retail at Johnson Controls, said, "Warranty management of assets in smart and healthy buildings are playing an increasingly important role at a process as well as operational level. In order to address the next generation of digital needs, we partnered with Infosys to create a solution for our customers with most relevant information through Johnson Controls OpenBlue digital platform."

Jasmeet Singh, Executive Vice President and Global Head of Manufacturing, Infosys, said, "The implementation of the Global Warranty Solution on SAP S/4 is a testament to our 20-year partnership with Johnson Controls. The global warranty solution integrates seamlessly with legacy systems to harmonize business processes. Through this transformation journey, we will also help Johnson Controls develop digital strategies for warranty processes. With a comprehensive warranty solution, Johnson Controls will be able to provide digital consumers with a superior after-sales experience."

Infosys, Johnson Control and SAP S/4 HANA

OpenBlue Digital is the Johnson Controls flagship solution for collecting data from buildings via the utilization of the Internet of Things (IoT) and Artificial Intelligence solutions.

As a part of the process, Infosys helped Johnson Control to replace its legacy systems with SAP S4 global warranty platform solution, which utilizes UI/UX technologies such as SAP Fiori along with the SAP S/4 HANA.

SAP Fiori refers to a set of new applications from the SAP that addresses used SAP functions such as workflow approvals, information lookups, and self-service tasks.

Infosys said that the solution would provide a digital-first experience for both the B2C and B2B customers while supporting equipment integration and warranty claims on the finished products.

PC: Pixabay

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Udit Agarwal is a Digital Marketer and a Content Marketing Specialist, He enjoys technical as well as non-technical writing. His passion and urge for gaining new insights on gadgets, smartphones and technology has led him to Techsutram. He quenches his thirst for technology through his action oriented writing skills and a profound ability to stay up to date with latest industry trends.

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