Decibel secured $40 Million in Series B Funding round led by Perwyn

Decibel, a UK based provider of digital experience analytics solutions, has now secured a $40 million in Series B funding round.

Founded in 2014, Decibel is founded by Harris. It offers digital customer experience analytics solutions for companies to convert, engage, and increase customer loyalty across their digital offerings. The company has now secured a total funding of $54 million to date.

Executive Opinion

Andrew Wynn, Partner at Perwyn, said, "Decibel is the market leader in the digital experience space. Its best-in-class technology and strong customer success team make the company an easy win for enterprise organizations wanting more from their digital channels. Decibel is an incredible company, and we’re thrilled to partner with them as they propel through the next wave of growth."

Ben Harris, CEO, and Co-founder, Decibel, said, "One significant, long-term impact of the current health pandemic is the pace at which businesses engage with their customers digitally. Decibel provides a window into the digital customer experience through its ability to automatically identify and prioritize critical conversion opportunities. Across our customer base, we have identified hundreds of millions of revenue dollars lost due to poor digital experiences – and more importantly, hundreds of millions in potential revenue. I’m honored by the support of our new and existing investors, customers and partners, and the hard work of our growing team. Partnering with Perwyn is further validation that with our unique data set, we’re positioned to become a very large organization."

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