ServiceNow to acquire Robotics Process Automation startup, Intellibot

ServiceNow has now signed a deal to acquire Robotics Process Automation company, Intellibot. The company expects to complete the acquisition in the second quarter of this financial year.

The financial terms of the transaction were not disclosed as of now.

SVP of Creator Workflow Products at ServiceNow, Josh Kahn, said,  "ServiceNow is the platform of platforms for the workflow revolution, offering powerful end‑to‑end automation capabilities that allow customers to streamline business decisions and unlock new levels of productivity. Our customers represent nearly 80 percent of the Fortune 500, and the vast majority are trying to drive automation across a mix of legacy and modern applications. With Intellibot, we will extend ServiceNow’s ability to help customers connect systems so they can easily automate workflows and drive productivity."

CTO and co‑founder of Intellibot, Srikanth Vemulapalli, said, "We are proud to join forces with ServiceNow as it continues to invest in powerful end‑to‑end automation capabilities to make the world of work, work better for people. Our RPA combined with ServiceNow workflows will help businesses better connect disparate systems to accelerate innovation and thrive in a new world of work."

The arrival of the Intellibot will extend its core workflow capabilities by helping clients automate repetitive tasks. The company said that it will build Intellibot’s capabilities natively into its Now Platform to enable easy integration of both the legacy and modern systems. It will help ServiceNow to drive productivity and strengthen existing AI and ML efforts.

Intellibot will complement ServiceNow's existing capabilities such as AI and ML, integrations, process mining, chatbot, low code development, virtual agent capabilities, and process automation.

ServiceNow revealed that the acquisition supports its broader commitment to the Indian market. The company plans to develop two new data centers facilities in India by the first quarter of 2022, notes the announcement.