Amazon Alexa Voice Service selects LTTS as a Consulting and Professional Services partner

L&T Technology Services (LTTS) has now been selected as a Consulting and Professional Services (CPS) provider to support the Amazon Alexa Voice Service (AVS) integrated across the connected devices spanning multiple industries and domains.

Alexa is an Amazon Cloud-based voice service, available on Amazon and third party manufactured devices. 

Eric King, General Manager, Amazon Alexa Europe, said, "We are delighted to see LTTS use their expertise in the consumer and industrial market, product development, device testing and certification, and innovation to transform their clients’ customer experience. We welcome LTTS as our newest Alexa Voice Service Consulting and Professional Services provider and look forward to see them apply their capabilities to develop innovative voice solutions for enterprises, global device makers, and brands".

Seema Ghanekar, Global Head - Industrial & Consumer Products, L&T Technology Services, said, "With the growing demand for digital voice recognition-enabled devices, the technological disruptions brought about by engineering services in the embedded devices space are ever rising. In fact, the suggested approach is to engineer experiences for end-users rather than the gadgets. With expertise in the industrial market, product development, device testing, and certification, LTTS is well-equipped to become a provider of choice for software integration for Amazon Alexa products. Our work with Amazon for AVS is a step in this direction as together we look towards driving new-age customer experience engineering benchmarks."

The LTTS will deliver scale in skills, capabilities, and capacity to new markets, as well as specialization in technology and vertical domains for the global enterprises, end consumers, and technology consultants.

Consulting and Professional Services(CPS) providers for Alexa Voice Service (AVS) help the companies to develop and launch new Alexa based products. They offer design, market testing, prototyping, ideation, product launch, and post-launch services. Companies such as Creior, Accenture, HARMAN, Synapse, and Surfaceink also provide the Consulting and Professional Services to AVS.

AVS manages the infrastructure and services required for the Alexa experiences on Alexa built-in devices. It also offers a suite of device application programming interfaces, hardware kits, software development kits, and documentation to organizations.

With fully enabled engineering services such as mechanical design, embedded systems hardware, platform software, product testing, platform software, multimedia in audio and speech, LTTS is well equipped to meet the expectations of the partnership, notes the announcement.