TIM selects Capgemini for Artificial Intelligence and Robotic Process Automation Projects

TIM Brazil, the Brazilian subsidiary of Telecom Italia, has recently selected Capgemini for artificial intelligence (AI) and RPA (Robotic Process Automation) projects.

TIM and Capgemini have signed a new contract specifically for cognitive use case designs, notes the announcement.

Executive Opinion

Capgemini Vice President for Manufacturing and Telecommunications in Brazil, Giulio Salomone, said, "We are delighted to be TIM’s partner on this AI journey on a project that we consider to be an important step towards digital transformation in Brazilian companies. We understand that to succeed in AI projects, companies need to break paradigms and change their mindset in many ways. Cognitive technology is the first step towards digital transformation and the creation of tomorrow’s businesses."

He further added, "We understand that some business concepts need to change. We then have to go beyond use cases for the adoption of AI at scale. Capgemini also believes that as well as the technology, any successful partnership is made through people."

More on Announcement

Many organizations are leveraging AI to make data-driven decisions in their operations, according to Digital Transformation Review from the Capgemini Research Institute as noted in the announcement.

The announcement notes that Capgemini selection was driven by its deep expertise in telecom services. Capgemini also has a good understanding of the business and culture of the Brazilian market.

TIM looked into these key attributes to enable the creation of a fully tailored solution to meet their needs. TIM will leverage Capgemini tailor-made AI solutions to accelerate its cognitive design services, notes the announcement.