Capgemini launches new AI services based on Microsoft Azure

Capgemini recently announced the launch of new AI (Artificial Intelligence) services. These new AI services are based on the Microsoft Azure cloud platform.

As of now, Capgemini is offering AI Engineering for production-grade Data and AI platforms, AI for Operations Intelligence and AI for Customer Experience, notes the announcement.

Capgemini is consulting, technology and digital transformation services company.

Executive Opinion

AI and Analytics Group Offer Leader at Capgemini, Anne-Laure Thieullent, said, "We launched our Perform AI portfolio earlier this year in order to help our clients deliver more tangible business outcomes with trusted AI at scale. Our strategic partnership with Microsoft and the solutions we are jointly launching today are changing the game for organizations wanting to drastically accelerate the business outcomes of their AI initiatives deployed in the Microsoft Azure Cloud. Together we are helping organizations across industries to deploy AI solutions in production with an optimized time to market, enabling them to fulfill the transformation potential they expect from AI."

General Manager, Microsoft Azure Data & AI, John ‘JG’ Chirapurath, said, "With the launch of its new Perform AI portfolio, Capgemini continues to accelerate AI outcomes using Azure. These joint services combined with the breadth of Azure, help customers to build and infuse AI capabilities in every experience across every industry for a successful transformation."

AI impact on Businesses at scale

Capgemini's AI  (Artificial Intelligence) Engineering services intends to help businesses modernize their data, data-centric reference architectures, and AI platforms. AI Engineering will help turn data into actionable insights for applications and end-users of their customers.

Capgemini provides Intelligent Operations Platform (IOP). The platform can scale up manufacturing and operations intelligence. This helps in improving overall visibility, predictability, and adaptability in the manufacturing environment. Capgemini also plans to help manufacturers with their AI for Operations Intelligence using Azure IoT (Internet of Things).

Capgemini’s AI in Customer Experience (CX) services leverage Azure AI capabilities within Dynamics 365 for Sales, Market Insights, Customer Service. Microsoft's Azure Bot Framework is also utilized to increase revenues, resolve issues faster, reduce contacts volumes and complaints, as well as improve end-user customer loyalty, engagement, and overall satisfaction, notes the announcement.