AI platform, Ignio, Delivers Significant Growth

AI platform, Ignio, Delivers Significant Growth

Digitate announced that it has achieved significant annual growth in both customer acquisition and revenue. The growth is due to increase in adoption of its award-winning cognitive automation product, ignio, helping enterprises dealing with IT to rapidly identify and remediate outages in minutes. According to the Economic Times of India post, the ignio, AI platform delivered $31M to TCS.

According to the press release, CEO, and MD, Tata Consultancy Services, Rajesh Gopinathan, said, “Rapid breakthroughs in digital technologies – such as artificial intelligence, machine learning and automation – are reshaping businesses and fostering creative disruptions. The revenue and customer growth for ignio™ has been over 100% y-o-y. The success and growth of ignio™ reaffirms TCS’ Business 4.0 strategy, helping customers leverage technology to innovate and gain a competitive advantage,”

Digitate is a venture of Tata Consultancy Services (TCS). TCS revenue stood at US $19.09 billion for year ended March 31, 2018 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India.

With its objective to use artificial intelligence (AI), machine learning and advanced software engineering to transform enterprise IT services, ignio is adopted by large, complex and global enterprises, mostly Fortune 500 and Global 2000 corporations, who are leaders and innovators in their respective industries. Ignio is used to managed IT infrastructure, ERP environments (SAP), batch workloads, applications and business processes, the announcement said.

Ignio has more than 75 patents filed in the field of artificial intelligence (AI), machine learning and intelligent automation space and claimed to be developed indigenously at the TCS Research & Innovation Labs.

Ignio currently manages more than 1.5million technology resources for more than 50 clients. The alliance and channel partner program already has more than 10 partners on board.

The announcement claims that ignio delivers value to their customers within weeks of its deployment and resulted in Digitate among the best performing software product companies within the first three years.

Vice President, IT Operations, Loblaw Companies Limited, Ugo Orsi, said, “Loblaw was looking for an AI tool to disrupt its IT Operations. We chose ignio™ for its ready-to-use features and pre-built knowledge of IT and SAP operations. This enabled quick adoption of AI within Loblaw, and laid the foundation for self-healing, machine-managed IT operations. ignio™ is the linchpin of our IT operations transformation program.”

Vice President TCS and Global Head, Digitate, Dr. Harrick Vin, said, “ignio™ pioneered the concept of cognitive automation—by combining the ability to mimic human thinking and decision making, with the ability to perform complex activities autonomously. It achieved this by integrating AI, machine learning, and modern software engineering. ignio™ continues to gain traction in the marketplace, with 7 wins for ignio™ in Q1, and aspires to be one of the fastest software products to achieve $100M in revenue,”

Digitate is headquartered in Santa Clara, California, USA and Pune, India.


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Mandar is a seasoned software professional for more than a decade. He is Cloud, AI, IoT, Blockchain and Fintech enthusiast. He writes to benefit others from his experiences. His overall goal is to help people learn about the Cloud, AI, IoT, Blockchain and Fintech and the effects they will have economically and socially in the future.

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